Privacy Policy
A Legal Disclaimer
The explanations and information provided on this page are only general and high-level explanations of our Privacy Policy. This document is for informational purposes only and does not constitute legal advice. We recommend that you seek legal advice to ensure full compliance with the laws applicable to your business.
Privacy Policy - The Basics
This Privacy Policy describes how we collect, use, store, and protect the personal information of visitors and customers who use our loan services through our website in compliance with the Malaysian Personal Data Protection Act 2010 (PDPA).
We are committed to protecting your privacy and handling your personal data with transparency, integrity, and security.
Information We Collect
When you use our loan services, we may collect the following types of information:
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Personal Identification Information – Full name, date of birth, National Registration Identity Card (NRIC) number, address, phone number, email address, and other identifiers.
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Financial Information – Bank account details, income information, credit history, and other financial data required for loan application and processing.
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Technical Information – IP address, browser type, device information, and website usage data collected through cookies or similar technologies.
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Supporting Documents – Scanned copies of NRIC, proof of income, proof of address, and other relevant documents for loan verification.
How We Collect Information
We collect personal data directly from you when you:
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Apply for a loan through our website.
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Upload documents or complete online forms.
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Contact our customer service team.
We may also collect certain technical data automatically through cookies, analytics tools, and similar technologies when you browse our website.
Why We Collect Your Information
We collect and use your information for purposes including:
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Processing and assessing your loan application.
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Conducting identity verification and fraud prevention.
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Managing your loan account and repayment process.
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Complying with Malaysian legal and regulatory requirements.
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Improving our website, products, and customer service.
Sharing of Information
We do not sell or rent your personal data. However, we may share it with:
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Credit bureaus for credit checks.
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Financial institutions for processing loan transactions.
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Government and regulatory authorities as required by Malaysian law.
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Service providers who help us operate our business (e.g., IT hosting, document verification).
All third parties are required to handle your information in compliance with the PDPA and other applicable laws.
